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Since its inception, ACA has been working and functioning to inform and advise consumers.
In 1990, the initiating group was created, the program and the charter of the association were drafted.
ACA on 27.10.1991, for the first time campaigning for potable water, lacking chlorine and 400 people were diarrhea, this material was published in the Tirana newspaper and was aired several times on Tirana radio and Albanian television.
In 1991, the association protested for alcohol poisoning and 50-person ice cream, this was published in the Tirana newspaper, the Association sought to empower control inspectorates.
ACA increased its activity in 1992, publishing the first “Consumer" newspaper with 10,000 copies.
ACA has participated in local and international radio and television programs since 1991.
ACA has campaigned in 1993 for the recognition of laws, and has also asked questionnaires about how laws are recognized by citizens.
In the years 1993-1994, she continued her 2-year campaign “On the hygiene of water and the hygiene of the groceries".
ACA in 1994, organized the campaign “Against Alcohol and Tobacco", where the media engaged in this campaign.
ACA organized in 1995, in cooperation with the Directorate of Standards and Quality, for training courses in consumer protection with leading and leading country leaders.
ACA in 1995, with the support of the Ministry of Commerce, drafted the draft “On the Law on Consumer Protection" (adopted on 06.02.1997).
ACA in 1995, organized the campaign for “Market Improvement" (an old problem between consumers and the market).
In 1996, ACA engaged with the Standards Department, the Ministry of Agriculture, the Ministry of Agriculture and the Ministry of Health in giving opinions and suggestions for making laws that were in the interest of consumer protection.
ACA in 1995, 1996, 1997, engaged and requested the support of relevant ministries such as: M.SH (Ministry of Health) M. T (trade ministry), for resolving 2,200 complaints that consumers had on the water problem drinking, the problem of markets, and sewerage.
ACA on 16 September 1997, organized the campaign with media engagement on drinking water security.
ACA in May 1997, published the first book “Consumer Challenges" supported by the “Partner Foundation Foundation" and “Tacis Democracy". During this year he has organized several seminars, conferences on the publication and recognition of consumer protection laws in Tirana, Elbasan, Shkodra, Fier, Vlora, Lezha and Durrës.
ACA on 22.01.1998, informs that the food market sells staphylococci such as margarine, meat and flour.
ACA in 1998 has organized several trainings with the leaders of 12 regions and several workshops in Shkodra, Laç, Fier, Elbasan, Vlora, Durrës, Berat, Korça, for the protection of consumers in the market economy.
ACA in 1998 was supported by the ministries concerned and local government by providing facilities and sound centers in the campaign for spoiled flour and lead mills such as: Fier, Korça, Berat, where the media are engaged.
ACA in May 1998, published the second book “Knowledge for Customers"
The District Court of Tirana, with no.2277 act, decided “On Provisional Measure", with Judges: Altina Xhoxhaj and Judge Assistant; Dhimitra Qarri Petrit Çomo. It is being considered at the court hearing of the Claimant: “Hellenic Botling Company" and defendant Fredi Përgjika.

  • Secondary Intruder: The Consumer Protection Association (ACA).

    The court imposed the provisional measure, with legal basis Article 202 of the Code of Criminal Procedure
    blocking the production and sale of “Amitave" in plastic bottles in all parts of Albania. The bailiff’s office was executed, dated.11.05.1998.

    ACA in 1999, committed to helping Kosovar refugees and published the book “Missionaries Among Kosovars", for this we supported donors: D.F.I.D., N.O., H.O., Fund, C.I and U.K.

  • ACA in the years 1990-2000, organized talks, meetings, conferences, trainings with Kosovar refugees within Kosovo and supported by U.K (unity kingdom) and D.F.I.D.
    ACA in 2000, organizes the campaign “Labeling of food in the market", as well as the campaign “Against Counterfeit" (phantom) supported by the media.
    ACA in 2000 also handed over Kosovar refugees to the “Missionaries among Kosovars" booklet, leaflets, leaflets on “Mine Exploration".
    ACA in March 2001 celebrates the 10th anniversary of its formation.
    ACA in July-December 2001 has organized consumer awareness training “Paying Taxes" and to be more sensitive to the good administration of their taxes supported by S.N.V. Also co-operating in this campaign both central and local radio and television.
    ACA in 2002 makes “Pedicure for Drinking Water" in Tirana, Laç, Fier, Këlcyrë, Lezha. After pedaling in many cities, the state of water supply improved.
    AAC branches, in Krujë and Fushë-Krujë, protested for environmental protection, the Ministry of Environment took steps to improve the situation.
    In 2001-2002, the association conducted a campaign “On the effect of taxes on economic improvement" (permanent duty of ours) with support from S.N.V. Foundation.
    ACA in 2003, has cooperated with the Ministry of Commerce for the Consumer Protection Law. She also gave opinions, made suggestions for additional articles in the new consumer protection law.
    ACA in 2003 has organized the campaign “On Iodization" of children in cooperation with the Ministry of Health.
    ACA in 2004 has organized the “Anti-smoking campaign" in collaboration with the anti-smoking association and has supported UNICEF. Also, the association organized for 2 months the campaign “On drinking water chlorination", where the media were engaged.
    In 2004, the association cooperated with the Ministry of Health for the draft “On iodize" bill, organized a campaign for “Customer awareness" and the risk that plastics bring to people, as well as its collection and recycling supported by financial support from the British and Australian embassies.
    In 2005, the association organized the campaign “On the labeling of food products", it also organized trainings, distributed banners with 10-EC Principles. And eight consumer rights.
    The GTC has supported us financially for the reconstruction of the Tirana Counseling Office, as well as M.E.T.E.
    In 2006 the association has organized databases, has joint training with METE, with CARDS / 6, and METE is supported with a grant for office equipment.
    In 2007, ACA organized a senibilization campaign in cooperation with the Ministry of Health and UNICEF on the importance of “iodizing in children".
    ACA in cooperation with the Ministry of Agriculture in 2007 has given its contribution with suggestions and proposals “On Food Law" and Milk. He has also contributed to the Law “On the Right to Information".
    On 17 March 2008, AAC participated in Budva on the topic of “Food Safety"
    ACA on 01.04.2008, participated in Ohrid, Macedonia with the topic “Consumer Protection in the Field of Banking Services".

In 2008, ACA conducted an analysis of questionnaires, appraisal surveys in 2006-2007 compared to 2004-2005 in the field of industrial products and trade (such as confectionery, shoes, sandals, etc.).
The Association has cooperated with METE with comments and suggestions for the “New Consumer Protection Law" which was approved on 17.04. 2008.
On May 29 – June 1, 2008, he participated in the Conference held in Vodice, Croatia on “Financial Problems" Banking Advocacy, Consumer Protection and Unbreakable Consumer Procedures (Ambusmen).
2008-2009 “Fast-Food Risk Campaign" and Pasha (obesity, cardio-vascular diseases, hypertension etc.)
2010 “Campaign for financial and banking financial education" recommended by CI
2010 “Healthy Nutrition Campaign" recommended by CI
2010 Cooperation with UNDP on the opening of new Counseling Centers in the regions as; Shkodra, Elbasan, Fier, Lushnja, Lezha, Korca, etc. as well as opportunities and capacity building in AAC.
Cooperation with D. Accreditation and Certification in Albania
10.06.2010 Cooperation meeting with representatives of consumer protection in London in the field of accreditation with Mr. Robert PEACOCK.
Meeting with dt. June 17, 2010 with Kr Elbasan Q.SEJDINI and Coordinator of the Consumer Association “On Information, Education, Empowerment and Cooperation of AAC and Local Government in Consumer Protection"
Meeting with dt. 16 BC / Fier Municipality and Consumer Association Coordinator “On Information, Education, Empowerment and Co-operation of AAC and Local Government in Consumer Protection"
Meeting with dt. 18.06.2010 Deputy Mayor of Shkodra and Coordinator of Consumer Association “For information, education, empowerment and cooperation of AAC and local government in the protection of consumers"
Cooperation meeting with Shkodra Blind Association ZEF BUSHATI
Me LEzhen Ymer Keta
Meeting with Head of Business Unity Roland Hysa “On the Market Opportunity and Securing Safe Products for Customers
Meeting with dt. 30.06.2010 with representatives of Italian Society with Ms. Maria Maria PAGLIA ‘On informing consumers of safe food products and cooperation of AAC
Meeting on 14.07.2010 with representatives of consumer protection representatives SERBIA with Mr. Drago Bojavic in the framework of UN recommendations which was represented by the presence of representatives of Albania of Hachemi and Anula.
19.07.2010 meeting with the representatives of the EG Mission to Albania in the framework of the development and strengthening of AAC with Ms. MARIJA RASKOVSKA representative of CI and chairman of SH. Consumer in Macedonia; Mrs. Alba Dakoli for the Local Governance Foundation.
With the Tirana Police Directorate on the implementation of rules and tables for pedestrians in the Cham Market of Tirana
Cooperation with AKEP in delivering opinions on the prudence of numbers April 2010
Cooperation meeting with the Regional Waste Recycling Center April 2010
Meetings and Collaborations with the Immigration Protection Center March-April 2010 ………………
Cooperation and exchange experience in consumer protection with FACUAN / Spain with dr. Carlos Puente
Collaboration with the European Union in the framework of the Food Safety of Products “Paulo PENDEZA"
April-May 2010 cooperation with UFSH regarding the trade and safety of medical drugs.
Meeting in the framework of collaborations with Projects with TASCO-Albania
In the framework of training, cooperation with the Chamber of Commerce
Meeting at METE with the Consumers’ Coordination Council with Deputy Minister Bozdo for giving opinions and objections to Article 54 / b of the Consumer Law on the Direction of Customer Counseling Centers, in accordance with the criteria set by the minister responsible for the trade area . Submission of the letter to the Minister of Economy Z / D. Prifti, based on the Law on NGOs article 41.
May-June 2010 trainings and experiences on: electricity and water supply where it participated and UNDP
June 2010 cooperation with M.Sc .; Oral iodine preparation strategy.
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The activities for 2010 are best reflected in the annual report, but we are writing some suggestions made by the association to the competent bodies.

In our work in cooperation with; state institutions, EREs, companies, directors, we have also made suggestions for laws, regulations, drafts and bylaws.

Suggestions to DUK “On improving the quality of water supply and water security (quantity and quality have no contract and specific law) but there is a DCM 1993, not full of consumer protection
Suggestions for the Draft Decision on “Outsourcing Contracts" METE
Suggestions for AKU MAFCP For the completion of Food Codex Food is a necessity and standard for everyone.
Suggestion for Telecom / We do and disregard the law to the detriment of the consumer, as; abolition of the code, unilateral contract, lack of understanding of interest groups, breach of the Albtelekom-AAC contract, request for
Suggested by the Ministry of Agriculture, Food and Consumer Protection (MAFCP) for the implementation of food law and consumer protection, namely the road market, H-Sanitary uncontracted markets, the marketing of food products in inappropriate conditions, implementation of laws is required.
Suggestions for M. Environment: To improve the environment, protect the Waters, rivers, forests and soil erosion, inert materials, bridge bridges etc.
Law Enforcement on Road Transport
MES in improving the education system at all levels especially in remote and rural areas.
Suggestions for DSO / CEZ “To improve the quality and quantity service for the customer, the new contract and the issuance of the invoice." In the exhibition of measures, in avoiding bills, in placing new mats in 25,000 meters.
for transparency and promised service to consumers
with respect to the Contract and contractual terms with the customer
regarding the non-raising of the electricity price for the consumer which was taken into account.
regarding the drafting of the draft measures on electricity offenders.

Property Laws, our constant demand for clarity, transparece and problem solving.

ERU Suggestions Concerning New Water Contracts and Concerns Concerning Drinking Water as a Lack of Hygiene-Sanitary Conditions, Especially on the Beach
Mental health suggestions on improving hospital service and eliminating contamination from the hospital waste incinerator
Suggestion for Consumer Law for Article 54 / b in accordance with the criteria set by the minister responsible for the trade area.


Meeting of the General Assembly of the Association on 16.12.2010 which was successfully completed with all the coordinators and leaders in the districts, invited by the state institutions that cooperate with the AAC, with representatives from UNDP. associations and other organizations as well as friends of the association. The meeting was held in the premises of the Museum of History from 10-12-20 where the guests had a cocktail. The whole activity is reflected by the Media / 9 Albanian TV shows for the consumer, we are presenting the part of the Resolution held by the President of Asmabeta Z / Ali Hoxha.

Wide participation of AAC members in Tirana and Rrethi, with the invited co-ordinators operating in Albania. Participated and followed by the dikaseteret as:

METE, Standards, UNDP, Other Associations such as; The Albanian National Post, representatives of women’s organizations, journalists and media, where 9 televisions participated, reflecting the development and progress of the assembly’s proceedings.

After the attendance of 223 persons was assured, the meeting was opened by the President of the Assembly, Mr. Ali Hoxha, who presented the Agenda.

Resume by Chairman of AAC Islam Cani

Report on the annual report of AAC held by Ms. Fatmira Biçaku, economic-financial activity

Financial control Bledar Mema

Voting of the governing bodies of AAC

Adoption in its entirety

Approval of the project resolution and its presentation by A.Hoxha

Election development.